The International
Conference on the Quality of Information and Communications
Technology (QUATIC) serves as a forum for disseminating advanced
methods and tools for supporting quality approaches to ICT
engineering and management. Practitioners and researchers are
encouraged to exchange ideas and approaches on how to adopt a
quality culture in ICT process and product improvement and to
provide practical studies in varying contexts. The conference
considers the existence of several areas of interest that gather
a set of related topics, organized around several perspectives
of ICT Quality:
· Management
Perspective: quality alignment with business strategies
and goals; economics of quality; quality and business
intelligence; quality deployment strategies; critical success
factors in quality improvement; quality and legal issues;
expressing contractual quality clauses; outsourcing versus
in-sourcing regarding testing and/or maintenance; IT governance;
IT service management.
· Process
Perspective: process modelling, applicability,
deployment, assessment, and improvement; lightweight versus
heavyweight methodologies; quality in component-based
development; quality in design; model-driven development; aspect-orientation methodologies; experimental software
engineering; ICT project management.
· Product
Perspective: requirements identification and system
specification; quality of IT architecture; product inspections,
reviews and walkthroughs; testing techniques, strategies, tools,
standards and management; problem and defect management;
configuration management; system extensibility: accommodating
evolving requirements; integrating new and legacy systems;
improving the quality of legacy systems; product reengineering
for quality improvement.
· User and Contents
Perspective: quality perception by customers; maturity
of IT usage; data quality; information quality: risk analysis,
assessment and audit.
· Web Perspective: modelling
and design of web-based applications; web metrics and
measurement; web benchmarking; performance of web-based
applications; usability, user friendliness and robustness of
web-based applications; web applications security; web
convergence and non traditional devices.
·
Standardization
and Certification Perspective: developing or customizing
quality models; cost and schedule estimation; product and
process metrics; forecasting quality characteristics; process,
product and services standardization and certification; total
quality management.